Affected components
Zendesk Integration
Updates
Resolved
Cleanup completed, tickets are processing as usual
Sat, May 17, 2025, 09:47 PM
Monitoring
We identified and deployed the fix. We are backfilling ticket processing for the outage period.
Wed, May 14, 2025, 02:01 PM(3 days earlier)
Investigating
Some of our customers experience issues with Zendesk ticket processing
Wed, May 14, 2025, 08:06 AM(5 hours earlier)